Mercedes-Benz Malaysia together with Auto Commerz Sdn Bhd, are further enhancing customer services with the unveiling of the interim Mercedes-Benz Auto Commerz 2S Service Centre located in Setapak. The new service centre moves Auto Commerz’s strategy into high gear, to deliver a unique and individualised customer experience for Mercedes-Benz customers.
Dr Claus Weidner, President and CEO of Mercedes-Benz Malaysia says, “On behalf of Mercedes-Benz Malaysia, I congratulate our ninth dealer group, Auto Commerz, on the launch of their new service centre. We believe the partnership we share with Auto Commerz reflects our common passion and care for our customers and their needs. With the widest premium automotive dealer coverage in Malaysia, we are focused on ensuring that the quality of service offered throughout the customer journey embodies the Best Customer Experience.”
With land area of 13,866 sq ft and built-up area of 9,200 sq ft, the service center is equipped with state-of-the art Mercedes Benz approved diagnostic tools and equipment, and operated by professionally trained Mercedes Benz Certified Service Specialists.
Eric Khoo, Auto Commerz Dealer Principal, says, “As the latest dealer group to join the Mercedes-Benz network in Malaysia, we are proud to add customer services to our repertoire. With this update, we now deliver a complete end-to-end customer experience and we welcome all Mercedes-Benz owners to our new service center for the best after sales care that the Auto Commerz team can offer.”
The center sports the sleek Mercedes-Benz Presentation System II, in line with the Three-Pointed Star’s brand identity customers have come to recognise. Its optimally functioning work bays have the capacity to service up to 200 vehicles per month.